Privacy Policy

Last Updated: October 27, 2025

Revolution Labs LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services across all brands, including FutureProofing, UpriseOS, ThinkMatch, and SalesVelocity.

1. Information We Collect

1.1 Information You Provide

  • Account Information: Name, email address, password, company name
  • Payment Information: Billing address, payment method details (processed by third-party payment processors)
  • Profile Information: Job title, industry, preferences, settings
  • Content: Text, files, and data you input into our Services
  • Communications: Messages, support requests, feedback

1.2 Automatically Collected Information

  • Usage Data: Pages visited, features used, time spent, click patterns
  • Device Information: IP address, browser type, operating system, device identifiers
  • Cookies and Tracking: We use cookies and similar technologies (see Section 8)

1.3 Information from Third Parties

  • OAuth Providers: When you sign in with Google, Microsoft, etc.
  • Payment Processors: Transaction confirmation and billing information
  • Analytics Providers: Aggregated usage statistics

2. How We Use Your Information

We use collected information to:

  • Provide Services: Deliver, maintain, and improve our products
  • Process Transactions: Handle billing and payments
  • Communicate: Send updates, newsletters, support responses
  • Personalize: Customize your experience and recommendations
  • Analyze: Understand usage patterns and improve Services
  • Secure: Detect fraud, abuse, and security threats
  • Comply: Meet legal obligations and enforce our Terms

3. AI/LLM Data Handling

3.1 Third-Party AI Providers

We use the following AI providers to power our Services:

  • OpenAI (ChatGPT, GPT-4, etc.)
  • Anthropic (Claude)
  • Google (Gemini, PaLM)
  • Other providers accessed through OpenRouter

3.2 Zero Data Retention (ZDR)

We prioritize your data privacy:

  • We use OpenRouter's Zero Data Retention (ZDR) by default
  • Your AI inputs and outputs are NOT stored by AI providers
  • Your data is NOT used to train AI models
  • Requests are processed in real-time and immediately discarded

3.3 Data Training Opt-Out

  • We have configured all AI providers to opt-out of data training
  • Where providers offer training opt-out, we enable it by default
  • Your content is used only to provide Services to you

3.4 AI Provider Selection

We carefully select AI providers based on:

  • Strong privacy policies and data protection
  • Compliance with GDPR, CCPA, and other regulations
  • Transparent data handling practices
  • Availability of Zero Data Retention options

3.5 Your AI Data Rights

You have the right to:

  • Know what AI providers process your data
  • Request deletion of any stored AI interactions
  • Opt-out of specific AI providers (where technically feasible)
  • Export your AI conversation history

4. How We Share Your Information

4.1 We DO NOT Sell Your Data

We never sell, rent, or trade your personal information to third parties for marketing purposes.

4.2 Service Providers

We share data with trusted service providers who assist us:

  • Cloud Hosting: AWS, Vercel, Supabase
  • Payment Processing: Stripe
  • Email Services: Resend, SendGrid
  • Analytics: PostHog, Google Analytics
  • AI Providers: OpenAI, Anthropic, Google (with ZDR enabled)

All service providers are contractually obligated to protect your data.

4.3 Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes (subpoenas, court orders)
  • Protect our rights, property, or safety
  • Prevent fraud or security threats
  • Enforce our Terms of Service

4.4 Business Transfers

If we merge, are acquired, or sell assets, your information may be transferred to the new entity.

5. Data Security

5.1 Security Measures

We implement industry-standard security measures:

  • Encryption: Data encrypted in transit (TLS/SSL) and at rest
  • Access Controls: Role-based access, multi-factor authentication
  • Monitoring: Continuous security monitoring and threat detection
  • Audits: Regular security assessments and penetration testing

5.2 No Guarantee

While we strive to protect your data, no method of transmission or storage is 100% secure. You use our Services at your own risk.

6. Data Retention

  • Account Data: Retained while your account is active
  • Usage Data: Retained for up to 2 years for analytics
  • AI Interactions: Not retained (Zero Data Retention enabled)
  • Backups: May be retained for up to 90 days
  • Legal Holds: Data retained as required by law

6.1 Deletion

You may request deletion of your data at any time. We will delete data within 30 days, except where retention is required by law.

7. Your Privacy Rights

7.1 General Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate or incomplete data
  • Deletion: Request deletion of your data ("right to be forgotten")
  • Portability: Receive your data in a machine-readable format
  • Object: Object to certain data processing activities
  • Restrict: Request restriction of data processing
  • Withdraw Consent: Withdraw consent for data processing

7.2 GDPR Rights (European Users)

If you are in the European Economic Area (EEA), you have additional rights under GDPR:

  • Right to lodge a complaint with a supervisory authority
  • Right to data portability
  • Right to object to automated decision-making
  • Right to be informed about data breaches

7.3 CCPA Rights (California Users)

If you are a California resident, you have rights under CCPA:

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of the sale of personal information (we don't sell data)
  • Right to deletion
  • Right to non-discrimination for exercising your rights

7.4 Exercising Your Rights

To exercise your rights, contact us at: the Contact link in the site footer

We will respond within 30 days.

8. Cookies and Tracking Technologies

8.1 Types of Cookies

  • Essential Cookies: Required for Services to function
  • Analytics Cookies: Help us understand usage patterns
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Track effectiveness of marketing campaigns

8.2 Managing Cookies

You can control cookies through your browser settings. Note that disabling cookies may limit functionality.

9. Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect data from children. If you believe we have collected data from a child, contact us immediately.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses (SCCs)
  • Privacy Shield frameworks (where applicable)
  • Adequacy decisions by regulatory authorities

11. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

  • Email notification
  • Prominent notice on our Services
  • Updated "Last Updated" date

Continued use after changes constitutes acceptance.

13. Contact Us

For privacy-related questions or to exercise your rights:

Revolution Labs LLC
Email: the Contact link in the site footer
Phone: (504) 556-2094
Address: 3014 Dauphine St., STE 100 #90883, New Orleans, LA 70117

14. Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer:
Email: the Contact link in the site footer

By using our Services, you acknowledge that you have read and understood this Privacy Policy.